When I first came in I wasn't expecting to get such a great deal. And I don't know much about cars so I was a little worried that you guys may talk the car language and I would have to do the "nod and smile". But you guys explained so clearly and so well that I understood everything. Boy is that a relief! And you really went out of your way to not give up on finding me an insurance company that would work well with me. And I even got a good deal with than as well! Gary can explain it all to you if he hasn't already.